Design Factory

Amadeus

UX / UI Design

Creation of a collaborative system design to improve the creation efficiency and promote a consistent interface.

Role: Project lead, UX/UI designer, Accessibility

Timeframe: 4 years

Deliverables: Design master file, branding, graphism

Thanks to Adobe XD and now Figma, this design system set clear standards for Amadeus product teams and enforcing them via a strong vision, communication, documentation, and ongoing encouragement can help create a consistent experience among a range of products. Our 4 pillars:

User centric

Responsive

Accessible

Brand compliant

Main objectives:

Enhance the collaboration between UI teams by working with commons tools and guidelines.
Optimize the UI process within Amadeus by sharing common guidelines, design and code mostly to improve quality.
Integrate Accessibility and user centric awareness in Amadeus products.
Ensure consistent product portfolio and improve customers' satisfaction.
Well-functioning design system that became a natural part of the development process.

Champion of the Amadeus design system and top contributor:
- Increase adoption in the engineering and marketing departments
- Create all UX resources: component guidelines, accessibility best practices and patterns
- Federate the community through different communication channels

UNDERSTAND

RELEASE

DEFINE

MAKE

Benchmark
Audit
Stakeholder review
User interview

Card sorting
User flow - user journey map
Site map
Workshop

A/B testing
User testing & guerilla
Peer review
Development accuracy

Wireframes - prototypes
Design & accessibility guidelines
Mockups
Design System

UX
PROCESS

Lead a team of seven UX experts and drive continuous design delivery:
- Define and apply smooth UX process for an efficient collaboration with the engineering team
- Contribute to set product direction with design insights
- Apply Design and Research methodologies on a larger scale
- Design complex workflows by leveraging a transversal product expertise
- Share new design vision in department wide sessions

Amadeus Selling Platform Connect

Amadeus Selling Platform Connect is the next-generation booking and fulfillment platform for online travel agencies, designed to free you from technology constraints and put your passion to work. Built for customers from thousands of hours of research, it perfectly complements the travel professionals’ workflow.

Discover the product

Amadeus Direct

Amadeus Direct is an exclusive, online portal for small and medium (SME) travel agencies that gives you all the necessary tools and content you need to monitor your business performance, equip your agency and get the rewards you deserve.